In response to the situation in Ukraine, we provide answers to frequently asked questions. Here you will find information about arrival and registration in Lithuania, conditions of legal stay and assistance, as well as other relevant information.
- Migration hotline +370 5 271 7112 (IV, 7.30-21, daily)
- Hot housing line +370 677 22222 (24/7), stipruskartu.lt
- Humanitarian help line +370 684 98 688 (24/7)
- Lithuanian citizens staying in Ukraine can contact the consulate hotline: +370 5 251 2764
- Departure from Ukraine
- At the moment, the Ukrainian airspace is closed. The only way to travel is travelling by road towards Poland, Slovakia, Hungary, and Rumania. It is recommended not to travel to Russia or Belorussia. Information about waiting time on the border checkpoints is updated and can be found here.
Poland allows entry without a travel document. In such bases, Polish border guards undertake identity verification procedures at the border. Slovakia allows entry for persons whose travel document has recently expired. If you have a valid travel document this will expedite the border crossing procedure.
Ukraine has declared a general mobilization. This means that Ukrainian male citizens (age 18-60) cannot leave the country. Unfortunately, Lithuanian authorities cannot help in these circumstances.
- Arrival to Lithuania
Citizens of Ukraine first need to reach Poland. From there, we can offer transport to Lithuania. Fill in the form for help here – sylnirazom.lt or call +370 677 22222 to get a transfer. Also, foreigners can reach Lithuania on their own.
Citizens of Ukraine do not need a visa for arrival to Lithuania. They can enter under the visa-free regime for 90 days. You need a biometric passport but if you don’t have it, you will be able to enter the territory as well. The Migration Department of Lithuania can issue a new travel document – a temporary alien’s passport.
There are no restrictions for arriving Ukrainian citizens. There is no requirement to have a negative COVID-19 test or to self-isolate.
There are no obstacles for Ukrainian citizens who do not have travel documents to transit through the territory of the Republic of Lithuania.
- If you have nowhere to stay after arriving in Lithuania, you must immediately go to the registration centre (Pramonės st. 1B, Alytus, Parko st. 9, Marijampolė, Minties st. 3, Vilnius; Paryžiaus Komunos st. 16A, Klaipėda; Vytauto ave. 79, Kaunas; J. Jablonskio st. 16, Šiauliai). Registration centres are open 24/7;
- If you have a place to stay in Lithuania, you must still register with the Migration Department or any of its regional divisions: in Vilnius, Vytenio st. 18; in Kaunas, A. Juozapavičiaus st. 57; in Klaipėda, Kauno st. 6; in Šiauliai, Aušros ave. 19; in Panevėžys, K. Binkio st. 14; in Alytus, Jotvingių st. 8; in Marijampolė, Kęstučio st. 1; in Utena, Maironio st. 4; in Telšiai, Žemaitės st. 34; in Tauragė; Stoties st. 15; in Elektrėnai, Draugystės st. 32; in Visaginas, Veteranų st. 13; in Šalčininkai, Architekto st. 4. For registration, you do not need to make any prior appointments.
At registration centre:
- You will be provided with detailed information about the possibilities of your stay in Lithuania
- You will be provided with temporary accommodation in Lithuania
- You will receive 3-day food package
- You will receive basic medical care
You must register immediately or as soon as possible. It is necessary for you to register so that Lithuanian authorities and institutions can provide you with help and ensure your stay in Lithuania is legal. Only persons who arrive to the registration centre will be registered. You have to bring your children as well in person.
- Documents for legal stay
Citizens of Ukraine do not have to apply for asylum. Ukrainians can obtain:
- A temporary residence permit in Lithuania (for 1 year)
- A national visa (for 1 year)
These documents will ensure your right to reside and work in Lithuania as well as to receive social guarantees such as medical care and integration assistance.
- Visa will be issued within 15 calendar days
- Temporary residence permit will be issued within 1 month
You will be exempt from the state charges and a national visa, or a temporary residence permit will be issued free of charge.
Ukrainian citizens who arrive without a valid biometric passport cannot be issued a national visa. However, they can be issued a temporary residence permit on humanitarian grounds.
Minor children who arrived only with the birth certificate must register with the Migration Department of its regional division. When they register, they can get a national visa or a temporary residence permit in a fast-track procedure. Minor children must arrive in person to the division of the Migration Department.
You don‘t have to declare your place of residence in Lithuania if you don‘t have any possibility.
If you don’t have a place where to stay, you will be assisted and transferred to the temporary accommodation places after you register with the Migration Department or its regional division office.
AirBnb and Booking.com are the main platforms to look for a short-term accommodation.
If you look for a long-term accommodation, please check these websites: Aruodas, Domoplius, Rebaltic.
- If you are a citizen of Ukraine and arrive in Lithuania on a visa-free regime or have a Schengen visa, a national visa, or a residence permit issued on humanitarian grounds, you can start working immediately and you are exempt from the requirement to get a work permit.
There are specialised websites which already offer Ukrainian-tailored job opportunities in various cities. You can download Scobo app or visit cv.lt, cvonline.lt, lovejob.lt. Here you can find job opportunities which do not require Lithuanian/English language.
You can also address the Lithuanian Employment Service and ask for their advice (phone: 1883, or email: email@example.com).
- Ministry of Foreign Affairs of Lithuania launched a hotline (+370 616 95910) for all Ukraine-related business questions. More information is currently under preparation.
Lithuania is ready to provide a safe and stable environment for all international, globally-minded businesses and their employees.
- Health care
If you do not have health insurance but you need urgent medical treatment, contact the medical institution of the municipality where you registered after arrival.
Ukrainians will receive access to necessary healthcare free of charge:
- Emergency medical aid;
- Pregnancy care and supervision;
- Medical care during childbirth and other necessary services (levels I, II, and III) if it is necessary to provide it and if not provided this could lead to a deterioration in health to the extent that emergency medical care would be required;
- Medical treatment and rehabilitation services to foreigners injured during the war in Ukraine;
- Charge-free immunoprophylaxis for COVID-19 coronavirus infection and prophylaxis as well as vaccination of minors in accordance with the paediatric preventive vaccination schedule;
- Necessary prescription medication.
More information can be found here.
Lithuania has two insurance systems – compulsory and private. If you are a Ukrainian citizen who received a temporary residence permit or national visa you will be insured for compulsory health insurance (only after you receive the registration card issued by the Migration Department).
If you are employed in Lithuania under the employment agreement, you will be insured by your employer who will pay compulsory health insurance fees. If you are self-employed and have the individual activity certificate you must pay compulsory health insurance yourself. If you do not apply for asylum, are not registered to get a residence permit or are unemployed, you need to have private health insurance.
You can address us and we can provide counselling in English or Russian by contacting us at firstname.lastname@example.org.
Emotional help over the phone in Russian:
- 1809 or +370 664 65 792, Mon–Fri 18:00–21:00, Sat–Sun 12:00–15:00.
- Linija Doverija: 8 800 77 277 Mon-Sun, 16:00–19:00.
- In person or online psychological consultations: +370 640 51 555 Mon-Sun, 16:00–20:00, Sun 12:00–16:00.
Information for Ukrainian citizens regarding the admission of children to an educational institution is provided by the contact persons of the education units in municipalities. They provide all necessary information about admission to schools or kindergartens. Please address the municipality you are planning to stay in (there are 60 municipalities in Lithuania). Schools can admit and include into the students register children who still do not have a residence permit or a national visa.
If you have questions regarding studies in Lithuanian university, please address the Ministry of education, science and sport. Contacts: Eglė Remeisienė, phone: + 370 5 219 1216, e-mail: email@example.com.
The Lithuanian Children and Youth Centre invites children from Ukrainian families who have escaped the war to attend non-formal education activities for free. Non-formal education teachers - artists, musicians, dancers, theatre players, athletes - will work with the children. Registration form can be found here.
- Social security
In order to reduce the social exclusion of Ukrainians fleeing the war, those who have a temporary residence permit in Lithuania for humanitarian reasons have a right to get social assistance. Ukrainians can get:
- One-time accommodation support;
- Compensation for a part of the housing rent;
- Child benefits;
- Compensations for care (assistance) and nursing costs;
- Social payments;
- Social benefits.
To receive social assistance Ukrainians must contact municipalities.
- Other services
Ukrainian citizens can travel free of charge with Lithuanian railways if they provide a personal document. In Vilnius and Kaunas, Ukrainian citizens can use public transport free of charge.
You can use the services of Lithuanian libraries for free. There is a library in every city and town. Ukrainian citizens will be issued readers certificates free of charge and can use the internet, spaces, participate in events and educational activities, reading sessions for children, attend exhibitions, use table games, listen to music, watch movies and read publications in various languages.
Ukrainian citizens can use the services of museums free of charge: see exhibitions, participate in educational events, etc. More information can be found at: lrkm.lrv.lt/lt/nuorodos/pagalba-ukrainai-1/kulturos-ministerijos-informacija.
Vilnius city municipality invites Ukrainians fleeing the war to register for free Lithuanian language training. The training is for adults who have settled in Vilnius. It is face-to-face training. Participants will be provided with textbooks. Dates: the first training groups will start on 16-18 March, the others in the following weeks. The training consists of 25 sessions and is expected to last about 3 months. More information can be found here.
Citizens of Ukraine who are currently in the Republic of Lithuania may apply to the State-Guaranteed Legal Aid Service for legal advice or assistance. More information and contacts can be found here. Contact details of Lithuanian lawyers providing free legal consultations can be found here.
- Bringing animals and pets
You can bring your pet/animal if it is properly labelled, vaccinated, has a valid document, and meets other requirements of the EU.
If your pet is not labelled, is not vaccinated against rabies and has no required documents, then Lithuanian State food and veterinary service will label (by microchip), vaccinate, and monitor your pet for 21 days. This exception only is valid for Ukrainian citizens but not for legal entities, sellers or breeders. They need to follow the general rules which can be found here.
Ukrainian citizens bringing in pets need to inform the State Food and Veterinary Service at firstname.lastname@example.org.
More information can be found here. If you have additional questions, please contact 8 800 40 403 or +370 5 240 4361.
- Ukrainian citizens who were in Lithuania before 24th February 2022
Ukrainian citizens, holding biometric passports and whose national visas or temporary residence permits in the Republic of Lithuania are expiring can immediately start using the 90-day visa-free regime. At this point in time, no return or expulsion decisions will be taken in respect of Ukrainian nationals and their family members. Residence permits or national visas will not be annulled for Ukrainian citizens and their family members. Ukrainian citizens who have been in Lithuania for more than 90 days without a visa should apply for a residence permit or a visa in Lithuania.
- Citizens of Russia and Belarus
In solidarity with Ukraine and its people undergoing Russian military aggression, the Lithuanian Ministry of Foreign Affairs suspended the issuance of visas to Russian citizens. The Ministry of Foreign Affairs mediates the issuance of visas to those Russian citizens whose right to apply for a visa has been established in accordance with international or accession obligations to the European Union, e.g. for family members of citizens of the Republic of Lithuania or other European Union.
From March 10th 2022 Lithuanian Ministry of Foreign Affairs suspended the issuance of visas to Belarusian citizens. The Ministry of Foreign Affairs mediates the issuance of visas to those Belarusian citizens whose right to apply for a visa has been established in accordance with international or accession obligations to the European Union, e.g. for family members of citizens of the Republic of Lithuania or other European Union.
Ukrainian citizens holding biometric passports can enter Lithuania without a visa and stay here up to 90 days. For a long-term stay in Lithuania, Ukrainian citizens should apply to the Migration Department.